Bristol Street Motors Peterlee Hyundai has been named the best performing dealership out of 150 Hyundai retail sites in the UK.
It was crowned top of the 2021 Hyundai Balanced Score Card league, following a rigorous assessment of the whole business.
This involved strict criteria including monitoring achievements in all departments, levels of customer satisfaction, the efficiency of internal processes and financial performance. Consistency was a key factor in the evaluation.
Paul Walton, Franchise Director for Hyundai at Vertu Motors plc, said: “A massive congratulations to our team at Bristol Street Motors Peterlee Hyundai – I couldn’t be prouder of them as individuals and as a collective.
“To be ranked number one for eight out of the 12 months of the year and to finish number one overall, is a phenomenal achievement. It’s one in which everyone at the dealership should be immensely proud.
“The skill and passion to achieve the number one spot is impressive enough, but the consistency in which the colleagues at Peterlee go about their business is what has set the dealership apart from the competition this year. They are a true credit to the network, division and the Group.”
John Curry, General Manager at Bristol Street Motors Peterlee Hyundai, said: “In a year where Hyundai enjoyed its greatest success in the UK, it is a truly outstanding achievement to be declared the best performing Hyundai dealership in the whole country.
“We are a tight team of 26 and have excelled against dealerships with much bigger colleague numbers. It is testament to the contribution that everyone here makes to ensure we are a successful business, and to their expertise and commitment.”
The 2021 Hyundai Balanced Score Card League evaluated 148 dealerships nationwide. Six of the Vertu Motors Group’s dealerships are in the top 20.